With Banterra’s Live Teller, you can interact with a friendly Banterra teller through an interactive teller machine (ITM), even when the branch is closed, during these Live Teller hours:
Monday – Friday: 8 am – 6 pm
Saturday: 8 am – 1 pm
Banterra Live Teller allows you to:
Plus, at any time, you can use the ITM as an enhanced 24-hour ATM, with services such as:
You can learn more about our ITMs by watching the video above.
*You can initiate transfers as long as your debit card is connected to multiple Banterra accounts. If that is not the case, our Live Teller can make that transfer and connect your card to your account.
**You can cash a check on your own, but Live Teller approval is needed if the withdraw request is more than $225 per the Funds Availability Policy.
Live Teller Tips
When depositing or cashing a check, ensure that you’ve endorsed the check before doing so.
Don’t forget to remove your card or ID before pulling away.
A receipt will only print if you select that you would like one. It will not automatically print for each transaction.
Please ensure that your bills are all unfolded before inserting them into the machine and that any paper clips or rubber bands are removed.
Additional Live Teller Conveniences
No deposit slip is required.
Deposit both cash and checks.
Complete transactions without leaving your vehicle.
Touch the “Help” button for assistance at any time during Live Teller hours.
CARBONDALE, IL: 1500 West Main St.
DU QUOIN, IL: 124 W. Main St.
HARRISBURG, IL: 395 S. Commercial St.
MARION, IL (IN KROGER): 1704 W. DeYoung St.
WEST FRANKFORT, IL: 1206 W. Main St.
MARION, IL: 3201 Banterra Dr.
PADUCAH, KY: 5200 Hinkleville Rd.