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Customer Testimonials

Hear From Our Satisfied Customers

Personal Testimonials

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Banterra is safe, approachable and reliable. I'm always impressed with how quickly they respond to my needs and their staff is so pleasant to work with. Plus, I love their mobile app!

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Kelli Webb

Carterville, IL

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Banterra's mobile app is easy to use and the security safeguards provide peace of mind that my information is protected. While working out of state, it's nice to have banking options. I can utilize my app or find a local Banterra when I'm in Illinois, Indiana, Kentucky, Missouri or Arizona.

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Michael & Vanessa Sherrill

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Shopping local is extremely important to my family of six.  We are face-to-face people and enjoy being able to go in and sit down to do business.  From personal banking to helping our children establish their first accounts, Banterra has a personal approach that is very important to us.  Always putting a face with a name!   Plus, banking with them is super convenient - online, in person and in every local town.  I never have to go out of my way to find a Banterra Bank.
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Amy Graves

Marion, IL

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Banterra has outstanding customer service.  I like how they always know who I am when I come to the bank to do business.  It's nice to have everything I need in one place including personal and business banking, virtual deposits and even retirement planning.

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Jerry Womick

Marion, IL

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Banterra has a lot of great people that are truly building a culture that is both very respected and revered. A majority if not all of my touches with Banterra associates could be defined as best in class for any customer facing organization.
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Mark Jones

Marion, IL

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The sense of community within Banterra is unmatched.  I've participated in group outings, fundraisers and other activities with Banterra and it's not everyday that people can say that about their bank.  They truly seem invested in the local community and their customers.
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Dr. Brittney McWilliams

Evansville, IN

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The friendly atmosphere at my local Banterra is so inviting.  The employees are really sweet and treat you like family.  I know I can count on them for a quick resolution if any account issues arise.  I love how much they care!
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Teresa Doza

Cape Girardeau, MO


Business Testimonials

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Banterra recognized my ambition to succeed and extended a business line of credit when other banks wouldn’t. They have provided all of the monetary resources that I have needed over the years, along with expert staff to support their commitment to me as a customer.

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Marty Johnson

Johnson Plaster & Vinyl, Inc. | Paducah, KY

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Banterra has been crucial to the success of our business. A lot of banks offer similar products but can’t beat the service we have received from Banterra. We are extremely thankful for the Ridgway Branch, Treasury Management Department and the Ag Lending team and the role they have played in our success.

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Molly Maloney

Maloney Cattle Co. | Ridgeway, IL

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Banterra provides us with all of our banking needs. They have been a leader in implementing new technology, making the typical tasks even more streamlined and automated . To this day, I have never needed to step foot in one of their branches. They have all the services of the large banks but provide us with very personalized service. They are a true partner.

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Fritz Zaegel

Repco Solutions | St. Louis, MO

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Banterra has contributed to our success in a variety of ways. While handling purchase and sale transactions, Treasury Management is always there to make sure wires go through and that we keep our clients properly informed. We feel comfortable referring our clients to Banterra, because we know from our own experience that they're trustworthy.

Bobby Miller

Miller Hahn, PLLC | Paducah, KY

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Banterra Bank has always been there from a financial and counseling standpoint for almost 30 years. It's been a pleasure to call them our partner for those many years.

John and Mary Moreland

Franchise Owners of McDonald's (Southern Illinois) | West Frankfort, IL

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Treasury management services like remote deposit have helped make my job easier. I know I can count on Banterra to keep me up-to-date on technology and train me on how to use it. They are always looking for ways to improve service for their clients and it shows!

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Patricia Pass

Pass One Hour Heating and Air | Herrin, IL

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Banterra's Cash Management has allowed our company to automate all treasury functions including ach debits and credits. This is so important because it provides a comfort level for our customers and maximum security for our company. Their Treasury Management team does an outstanding job!

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Greg Cruse

Southeastern IL. Electric Cooperative | Carrier Mills, IL

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Since the initial concept was developed for Fresh Healthy Café in Cape Girardeau, Banterra has been our financial partner for our personal and business transactions. Banterra Bank has been an invaluable resource for our business team, working with our staff on new ideas, business loans, and treasury management operations. Always customer-centered, professional, and innovative, Banterra Bank provides the complete banking solution.

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Rick Hetzel

Fresh Healthy Café | Cape Girardeau, MO

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Banterra team members are friendly and easy to work with, making me comfortable and confident in my financial endeavors.  When I applied for a commercial loan and line of credit, the process was very smooth and approval was quick.

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Richard Crowley

C & P Real Estate Investments | Cape Girardeau, MO


Charitable Organizations' Testimonials

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Youth First is committed to caring for kids, and we value having Banterra Bank’s support of our mission. Banterra invests in community partnerships to ensure that organizations like Youth First can build strong relationships with schools and children. Together, we are helping youth and families face our current challenges and emerge with resilient mental health and real hope for the future. We are grateful for Banterra’s long-term support of Youth First!

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Julie M. Hoon

Vice President of Philanthropy | Youth First, Inc.

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Banterra is a true community partner to the areas where their customers and team members reside, and we appreciate their ongoing support.

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Alisa Coleman, CEO

Ferrell Hospital | Eldorado, IL

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Family Service Society (FSS) has been serving as a crisis resource to the Paducah/McCracken County community since 1927. It is because of supporters like Banterra Bank that we have been able to continue this mission for over 90 years. It most certainly takes a village, and we’re honored to have Banterra Bank in our village!

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Candace Melloy, Executive Director

Family Service Society | Paduchah, KY

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The Community Partnership of Southeast Missouri maximizes resources to develop and deliver a wide range of services that improve the lives of individuals, children, and families to build strong neighborhoods. We recently partnered with Banterra to finance low income housing for our program. They are great to work with and their financing options cover a wide-array of needs.

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Melissa Stickel, Executive Director

Community Partnership of Southeast Missouri | Cape Girardeau, MO

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We value our partnership with Banterra Bank, not only with the banking service that they provide to us, but with their generous support and promotion of the work that we do. They have helped raise awareness of This Able Veteran and the veteran community that we serve. To show our appreciation, we placed a Banterra patch on the vest of our service dogs that graduated in 2018.

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Pam Largent, President

This Able Veteran | Carbondale, IL

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Marshall Browning Hospital has a very good banking relationship with Banterra. They are always receptive to listening to our requests and they have been helpful in our financial improvement of the hospital. Banterra understands how important the hospital is to the Du Quoin community.

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Dan Eaves, President

Marshall Browning Hospital | Du Quoin, IL